Even taken at their word, it doesn't change the fact that they are using documentary procedures that are unusual, and abnormal. Contact any business college, or speak to established traders or people working for large multinational corporations. Talk directly to international bankers on this.
Traders are better off NOT using documents like LOI, ICPO, FCO, etc. Even if and when they rarely are used in internal trades, on a restricted level within specific industries, they have no legal or customary basis in International Trade whatsoever. In fact the presence of many of these terms are considered to be signs of Advance Fee Fraud, by knowledgeable players and law enforcement.